Terms & Conditions - Melfort Harbour Cottages, Kilmelford, Nr Oban, Argyll

PLEASE NOTE THE FOLLOWING:

Arrivals and Departures: Your house will be ready for you by 4 pm and the property must be vacated not later than 10 am on your day of departure. Those wishing to arrive or depart outside office hours of 9 am to 5 pm must notify the office in advance. Earlier arrival and later departure ONLY by prior arrangement, please.

Cleaning: A full end of stay cleaning service is not included in the rental price and your house should be left clean and tidy on departure, refuse removed and beds stripped. We reserve the right to charge an extra service charge if this is not found to be the case.

Pets: Maximum of 2 pets per house. Your pet(s) must be well controlled as the surrounding lands are working farms with sheep and cattle. A pet-basket is essential as it must be clearly understood that pet(s) must not lie on beds or furniture. Please use a pooper-scooper.

Insurance: We are not responsible for any deaths, injuries, illness or loss or damage to property including motor vehicles, boats, trailers, or to that of any guest, however caused.

Damages: All damage and losses will be charged in full - please notify the office immediately.

Occupancy: The maximum occupancy for your property is indicated in our price list and this should not be exceeded - except by prior arrangement and agreement on an extra charge.

Complaints: Whilst every effort is made to ensure that our houses are clean, tidy and properly supplied to welcome our guests, upon arrival, any defects or shortages observed should be reported to us at the earliest opportunity. Equally if any problems arise during your stay please tell us as soon as possible.

Cancellation: We will make every effort to re-let a cancelled booking and to reimburse you less administrative costs. However, an insurance leaflet will be enclosed with booking confirmations and we strongly advise that you invest in this cover to avoid the following cancellation costs which would be incurred in the event that we are unable to re-let the accommodation:-

More than 8 weeks before booking commences, your deposit will be forfeited

More than 4 weeks before booking commences, 50% of total charge will be refunded We are unable to make any refund for other cancellations.

All persons using the facilities at Melfort Pier do so at their own risk.