Terms & Conditions - Taymouth Holiday Centre - Kenmore, Perthshire, Scottish Highlands

1.Contract

The Contract for a short-term holiday rental shall be made between the Client and Taymouth Holiday Centre. The Contract shall be governed by Scottish Law. The contract will be deemed to be entered into when the initial deposit is processed and Taymouth Holiday Centre issues confirmation. The Contract will be subject to all of the following booking conditions. By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party. Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number in each party is limited to the number of occupants stated on our website for that particular property.

2. Payment

A deposit of one half of the rental fee is payable if the booking is made more than six weeks before the commencement of the rental to confirm the booking then the outstanding balance is due 6 weeks before the arrival date. For bookings made less than six weeks before the commencement of the rental, the total rental fee is payable on booking. Payment can only be accepted by credit card in sterling (UK pounds). All payments shall be made to the owners.

3. Credit Card Charges

Please note that some credit cards incur a charge: Visa & MasterCard at 2% and Amex at 3.5%.

4. Cancellations

Any cancellation made by the Client for whatever reason must be in writing. Every effort will be made to re-let the cancelled holiday let but, failing this, the entire rental fee will be payable. Taymouth Holiday Centre strongly recommends clients take out their own Holiday Insurance policy.

5. VAT

VAT is included in the rental fee where applicable. At the current UK VAT standard rate.

6. Period of Hire

Rentals commence, unless otherwise notified, at 4pm on the day of arrival and terminates at 10am on the day of departure. The Lead Hirer is the ONLY person that can sign the registrations form and collect the key UNLESS Reception is otherwise informed prior to arrival.

7. Late Departure

Please be aware that our check-out time is 10am. Later departures may be available on request and are charged from £10.00 per hour depending on the size of property.  Any late departure MUST be agreed with Reception at check-in on the provision that there will be no change over required on day of departure.  If a booking is taken during your stay for the property you are occupying, then a late check-out may not be permitted.

8. Number of Persons in the property

The number of persons occupying the property must NOT exceed the maximum number stipulated in the brochure and on the website (also shown above). Taymouth Holiday Centre reserves the right to refuse entry to the entire party if this condition is not observed. For occupancy purposes, any child of two years or over will be deemed to be one occupant.

9. Hot Tubs

Our hot tubs are drained, cleaned and water replenished prior to each arrival. If your property is a changeover then this may mean that your hot tub will not be ready for use until the morning after arrival.

10. Concerns

Should there be any issues during the occupation of the property, Taymouth Holiday Centre should be notified immediately.

11. Care of the property

The Client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning.

12. Good housekeeping deposit/Breakages or damage

On registration at the beginning of the hire or before arrival, Taymouth Holiday Centre have the right to take a payment of £150 from the Lead Hirer's credit/debit card as a Good Housekeeping guarantee. Each house will be supplied with crockery, cutlery and glasses for 1.5 times the maximum occupancy number of the property. Guests are asked to check this on arrival and notify Reception of any discrepancies within 24 hours of the 4pm check-in time. If no notification is received, Taymouth Holiday Centre will assume that there are no discrepancies. The Lead Hirer is legally bound to notify Taymouth Holiday Centre of any breakages or damage to the property. Crockery, cutlery and glasses will be checked on your departure and, if incorrect, reimbursement payment will be deducted from the Good Housekeeping deposit.

13. Liability

Taymouth Holiday Centre, its employees and agents do not accept third party liability in respect of breach of contract, negligence, misrepresentation or otherwise and are not liable for any loss or damage to any client's property or any property belonging to a member of the client's party howsoever caused

14. Warranties

Taymouth Holiday Centre does not warrant and is not responsible for the accuracy of any verbal information given or statements made by any of its representatives.

15. Right of entry

Taymouth Holiday Centre shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

16. Children

Guests must accept responsibility for the safety of their children at all times whilst on the Mains of Taymouth Estate.

17. Dogs

Guests who bring pets must take full responsibility for their pet at all times and must pick up all fouling. Pets are allowed by prior agreement only. Owners must bring their own dog bedding & bowls. Dogs are not allowed into bedrooms or onto any furniture and must not be left unattended in the house at ANY time. Maximum of 2 dogs per property.

18. Same Sex Parties

It is our policy not to encourage bookings for single sex parties and hen parties/stag nights. However, parties of golfers/groups of ladies after a chill out weekend, are occasionally accepted. Please explain your requirements to us before booking and we will be happy to discuss this with you.

19. Insurance

The guest is responsible for purchasing their own travel insurance policy before the start of the cottage rental so they are covered for missed and delayed departure, cancellation and curtailment, personal items and transfer to hospital if needed. If the guest is a non-UK resident then insurance is essential to cover any emergency medical assistance or treatment required during their time in the UK.

20. Smoking

Smoking is not permitted anywhere within the holiday accommodation.

We aim to continually improve our Estate. Please be aware that the grass is cut weekly on a Tuesday and we may carry out ground works or improvements from time to time. We regret any inconvenience this may cause and trust that nonetheless you will enjoy your stay with us.

It is a requirement of Taymouth Holiday Centre accepting your booking, that you agree to abide by the Terms and Conditions set out above.