The Moorings - Booking Terms & Conditions of Hire

CHARGES & TERMS:
A deposit of £100 per break/holiday secures the reservation. The full cost of the holiday is payable 8 weeks before arrival. If you book less than 8 weeks prior to your holiday, we will require full payment at the time of booking.

CANCELLATION:
Cancellation after final payment made results in loss of all rental fees unless another guest is found in which case only the deposit is lost. If you cancel more than 8 weeks before the start date your deposit will be forfeited. If this is a concern guests may wish to take out holiday insurance.

PAYMENT:
All payments should be made by cheque or BACS transfer to the owners directly.

OCCUPANCY:
Occupancy shall be from 2pm on the day of arrival to 10am on the day of departure.

GROUP BOOKINGS:
The owners reserve the right to refuse group bookings or other persons who in their opinion are unsuitable for the accommodation.

PETS:
Two well behaved pets will be accepted at and extra charge of £30.00 per pet per week and £20.00 per pet per short break. Pets are not allowed on furniture / beds at any time and not to be left in the property unnattended.

BED LINEN & TOWELS:
All bed linen, hand and bath towels are included in the holiday price.

ELECTRICITY & GAS:
Included in the hire charge from 1st April - 30th September, all other dates are charged at an extra charge of £25 per week & £15 per short break.

SMOKING:
For the comfort of all guests NO SMOKING is allowed in this property.

IN CASE OF COMPLAINT:
While it is unlikely that you should have a complaint about our holiday home, occasionally things do go wrong. If you have a problem during your stay, you MUST inform the owners immediately who will endeavour to rectify the matter. The owners will not accept liability for any dissatisfaction or other complaint not reported during your stay.

The latest terms and conditions of hire & your holiday contract will be with owners directly. All payments will be made to the owners directly with balances due 8 weeks beforehand. The Terms & Conditions will be sent out to you directly by the owners.