Terms & Conditions
BOOKING DEPOSIT & PAYMENT A 25% deposit is required when booking. The remainder of your payment is due 6 weeks prior to your holiday start date. If your holiday starts within 6 weeks you will be asked to pay the balance after booking.
ARRIVAL & DEPARTURE TIMES
Wakefield Court Beach - Your accommodation will be available from 3pm on your day of arrival, latest check in time is 5pm on a Saturday and 4pm any other day.
Beachside House - Your accommodation will be available from 4pm - 5pm.
Please do not arrive before these times as reception may be unattended. Late arrivals can normally be arranged.
Your accommodation must be vacated by 10am on the booked day of your departure.
GUESTS & NUMBERS Beachside Holidays provides holidays for families and couples only. We are sorry—but bookings will not be accepted for young groups or parties in any of our accommodations. Admission to the property will be refused on arrival to persons disregarding this condition and no refund will be given. The number of guests in the accommodation must not exceed the number of beds provided.
DOGS Upto 2 small well behaved dogs can be accommodated in certain properties, strictly by prior arrangement and an extra charge plus returnable deposit. Sorry - No pets are allowed in Beachside House, Pine Lodge, Hickling No1 and Barton No5. Well behaved dogs with responsible owners are most welcome in other chalets at Wakefield Court Beach. Dogs must be on a lead at all times and exercised off the grounds.
A self catering holiday in Great Yarmouth next to the beach is a perfect get away for you and your family pet. The sandy beach here is dog friendly, as is the local pub the California Tavern, just a walk away along the beach.
For the safety and comfort of all our guests on park please note the following conditions apply to all dogs:
- Upto two small/medium well behaved dogs are welcome.
- Your dog must be exercised off the grounds, if accidents do occur on site you must clean up after your dog.
- Your dog must be kept under the control of a responsible adult at all times.
- Your dog must be kept on a lead at all times within the grounds.
- Your dog must not be left unattended in your holiday home and must be kept off beds and furniture.
- Dogs must be pre-booked, we charge a supplement of £5 per night and £7 per night for two dogs.
CAR PARKING Car parking is in a private shared car park and is strictly limited to one car per accommodation at Wakefield Court Beach & Pine Lodge, where your own private numbered parking bay is provided. Beachside House has 3 parking bays allocated in the shared car park.
HIRE ITEMS The following items can be hired - High chairs at £1 & Cots at £2 per day. All cots and highchairs must be pre-booked. (Free in Pine Lodge and Beachside House).
ELECTRICITY & GAS We have found that our Wakefield Court Beach Green Energy Policy encourages greener use, rather than when free electricity is included in the tariff and prices are increased overall. This is by far the fairest option as you just pay for what you use at the current OFGEM rate.
Wakefield Court Beach 'Hickling' - Electricity is by £1 pre-payment meter at the current electricity board rates.
Wakefield Court Beach 'Barton' - 50 units of Free Electricity is included in the tariff per week - additional Electricity is by £1 pre-payment meter at the current OFGEM rates, short breaks at pro-rata rates.
Pine Lodge - 50 units of Free Electricity and 10m3 of Free LPGas is included in the tariff per week.( Short breaks at pro-rata rates. Extra electricity/gas by meter reading at current OFGEM rate, payable prior to departure. 1 unit = 1 KWh).
Beachside House - All electricity and oil for central heating/hot water is included in tariff.
ON SITE LAUNDRY There is an on site laundry facility available to guests with a domestic washing machine and tumble drier, use by slot coin machine.
SECURITY DEPOSITS Pine Lodge £50, Beachside House £250, security deposit per week is required on arrival, payable by cash or card, this is returnable subject to all terms and conditions having been met and there being no outstanding payments.
CLEANING It is the Hirers responsibility to keep the accommodation and its fixtures, fittings and equipment in good order. All accommodation is "non-serviced self catering" the Hirer therefore agrees to leave the property in the same clean and tidy condition at the end of the hire period.
DAMAGE The Hirer shall be liable for any damage or loss to the property or its contents.
BALL GAMES We do not allow ball games in the grounds of Wakefield Court Beach. This is due to previous damage sustained and also to maintain the ambiance at Wakefield Court Beach. There`s plenty of room on the adjacent sandy beach for ball games.
ACCOMMODATION ALLOCATION Although we will normally allocate you in the Hickling or Barton chalet number you book, we reserve the right to allocate you a different chalet of the same, or higher grade, if operational difficulties require it.
WIFI A free WiFi zone is provided for all guests, although we do try we, cannot guarantee WIFI reception in all parts of the park or 100% up time.
BEDDING Duvets, pillows, blankets & all linen are provided in all of the properties.
Beachside House - all linen and towels are included in the tariff, beds made up for your arrival.
Pine Lodge - all linen is included in the tariff, beds made up for your arrival.
Wakefield Court Beach "Barton" - all linen and 1 towel bundle are included in the tariff, beds made up for your arrival.
Wakefield Court Beach "Hickling" - Linen packs are provided for all beds, towels are not provided, but available at £6 a bundle.
LEISURE & POOL FACILITIES Use of the swimming pool and entertainment facilities are off site and are subject to the terms and conditions of the facility providers and are subject to an additional fee. Not available from November until March. Use is entirely at the facility providers discretion.
PICTURES The pictures shown on our website are a true representation of the holiday offered, however decor and furnishings can change and therefore the pictures should only be taken as a representation of what will be in the accommodation at the time of your holiday.
REFUNDS for CANCELLATION or CURTAILMENT If you are compelled to cancel your booking you must notify us immediately by telephone or email. You must confirm in writing or email. Your deposit is non returnable, but can be transferred to another holiday with us, if your original holiday is relet. Once we receive cancellation of the contract, we will endeavor to relet for you. If we are successful in reletting, any paid balance remaining is returnable. If we do not relet, then you will be held responsible for the prompt payment for the full balance-of-hire due on the accommodation you booked. Should you need to cut your holiday short for whatever reason, we regret that we are unable to refund any monies paid.
Please make sure that you have holiday cancellation insurance to cover cancellation or curtailment.
PROBLEMS Whilst every effort is made to ensure that you have an enjoyable holiday, problems can sometimes occur. If you have any cause for complaint this must be notified to us immediately during your stay to allow us the opportunity to take remedial action. We cannot accept any liability in relation to any shortcomings or claim of whatever nature if you fail to notify us of any complaint, problem or claim during your holiday and secondly write to us within 28 days of the end of your holiday.
BEACHSIDE HOLIDAYS NORFOLK Beachside Holidays Norfolk is the sole letting agency for all properties at Wakefield Court Beach. The booking deposit is payable to Beachside Holidays Norfolk and the balance of your holiday is payable directly to Wakefield Court Beach. UK distance selling regulations - this contract has a 7 day cooling off period for both parties.